Shipping & Returns
Shipping
We ship orders from the Netherlands. At this moment, we usually process and dispatch orders within 3 to 4 business days.
We currently ship physical products within the Netherlands and Belgium. Free shipping applies to orders from €75 within the Netherlands and Belgium. We look forward to expanding physical shipping to more countries soon.
Digital products are available worldwide.
Would you like to return something? You can return your order within 14 days of receiving it.
Order tracking
As soon as your order has been shipped, you will receive a shipping confirmation with track & trace information.
Please note that it may sometimes take a little while before the tracking becomes active.
Get in touch
Would you like to return something or do you have a question about your order? Visit our Shipping & Returns page for all information about delivery times, return conditions, and shipping options.
Can’t find what you’re looking for? Feel free to contact us via our contact form.
Sourcing & Materials
Carefully selected contents
At Loesieloe, each giftbox is composed with care and attention. We choose products, materials and details that feel beautiful together and support a thoughtful gifting experience.
Assembled with intention
Our giftboxes are thoughtfully assembled by hand, with a focus on softness, atmosphere and meaningful presentation. Each box is designed to feel personal, warm and special to receive.
Meaningful and considered
We believe gifting should feel intentional and sincere. That is why we work with carefully selected contents and a calm, elegant presentation that fits the world of Loesieloe.